Care Navigator (State Licensed)

Job Summary

To support a team of clinicians in delivering complex care plans, the full-time remote Care Navigator (State Licensed) will provide telephonic and administrative support, coordinate care delivery for patients, and manage patient care referrals and appointments.

Key responsibilities

• Conduct telephonic communication with patients and their families, including triaging calls and initiating outreach
• Develop and manage patient care plans while collaborating with patients to achieve their health goals
• Act as a liaison between patients, families, and providers to ensure effective care coordination and communication

Required qualifications

• Associates degree or higher education
• Additional education/certification as a BSW, CNA, LPN, or MA is highly required
• Prior healthcare experience, ideally with chronically ill patients
• Bilingual English/Spanish is preferred
• Strong organizational skills and ability to multi-task