Care Navigator Telephonic Services

Location: Remote
Compensation: To Be Discussed
Staff Reviewed: Tue, Jul 09, 2024
This job expires in: 28 days

Job Summary

A company is looking for a Telephonic Care Navigator in Maryland.

Key Responsibilities:
  • Completing telephonic outreach to members, educating them on gaps in care, and assisting with scheduling appointments
  • Assisting members with social determinants of health and connecting them to community resources
  • Ensuring members have access to primary care providers and consistently meeting quality and performance metrics

Required Qualifications:
  • High School Diploma / GED
  • 1+ years of call center or telephonic customer service experience
  • 1+ years of professional experience in an office setting using the telephone and computer
  • 1+ years of healthcare/insurance experience or social work/community outreach/advocacy experience
  • Work experience using Microsoft Word, Excel, and Outlook

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