Care Operations Manager

Job Summary

A company is looking for a Care Operations Lead to optimize and scale care team operations to exceed business goals and improve patient outcomes.

Key Responsibilities

• Lead day-to-day care team operations, ensuring high-quality patient care
• Drive and report on key pod metrics, including patient utilization and satisfaction
• Partner with cross-functional teams to implement workflow iterations and improve key metrics

Required Qualifications

• 4+ years of experience in a strategic operations role, preferably in healthcare delivery or a high-growth startup
• Data-driven and analytical with a passion for identifying patterns in complex datasets
• Proven track record of driving key metrics and tangible outcomes
• Highly organized and proactive in seeking solutions
• Deep passion for improving outcomes for women and children