Care Solutions Consultant

Job Summary

A company is looking for a Home Care Consultant to guide families and clients in understanding in-home, non-medical care options.

Key Responsibilities

• Manage a high volume of inbound and outbound calls with potential clients and their families
• Listen to client needs and match them with appropriate care solutions
• Communicate services clearly, ask for commitment, and schedule follow-up consultations

Required Qualifications

• 3+ years of phone-based sales or customer service experience
• Bachelor's degree or equivalent professional experience
• Experience in a high-volume call center environment
• Ability to thrive in a metrics-driven environment
• Experience in home care, healthcare, or senior services is a strong plus