Care Support Representative

Job Summary

A company is looking for a Care Support Representative to assist with daily interactions with providers or partners who refer patients.

Key Responsibilities

• Provide support through phone, email, and chat
• Resolve non-clinical service questions or issues efficiently
• Interact with various teams to assist and provide information

Required Qualifications

• Customer-facing experience in a call center, pharmacy, medical office, or fast-paced startup
• Service mindset with empathy and clear communication
• Proactive problem-solving skills
• Ability to thrive in a semi-structured and dynamic work environment
• BA/BS degree preferred