CareConnect Coordinator

Job Summary

Serving as the central hub for dispatch communications, the part-time CareConnect Coordinator will triage incoming requests and strategically schedule in-home visits for CareConnect RNs in a remote setting, ensuring optimal deployment of clinical resources across a multi-state region.

Key responsibilities

• Act as the primary communication hub for urgent care dispatch requests, managing multiple simultaneous requests based on urgency
• Utilize geographic knowledge and mapping tools to optimize travel routes and ensure accurate, timely dispatching of clinicians
• Maintain continuous communication with Urgent Care Clinicians and clinical leadership while adjusting schedules to accommodate shifting priorities

Required qualifications

• High school graduate or GED required; Bachelor's degree preferred
• 2+ years of experience in a healthcare practice or hospital preferred
• Prior experience in medical dispatch, logistics, or high-volume care coordination is strongly preferred
• Strong geographic understanding and spatial reasoning skills
• Proficiency with Microsoft 365, Electronic Health Records, and scheduling software