CareConnect Coordinator

Job Summary

Serving as the primary "air traffic controller" for field logistics, the full-time remote CareConnect Coordinator will triage incoming requests and strategically schedule in-home visits for CareConnect RNs across a multi-state region, ensuring optimal deployment of clinical resources.

Key responsibilities

• Act as the central hub for all urgent care dispatch requests, managing and prioritizing multiple simultaneous requests based on urgency
• Utilize geographic knowledge and mapping tools to maintain real-time awareness of clinician locations and optimize travel routes
• Communicate continuously with Urgent Care Clinicians and clinical leadership while navigating multiple software platforms for scheduling and dispatching

Required qualifications

• High school graduate or GED required; Bachelor's degree preferred
• 2+ years of experience in a healthcare practice or hospital preferred
• Prior experience in medical dispatch, logistics, or high-volume care coordination strongly preferred
• Strong geographic understanding and spatial reasoning skills
• Proficiency with Microsoft 365, Electronic Health Records, and scheduling software