Carrier Operations Lead - US Remote

Job Summary

A company is looking for a Carrier Operations Lead - US Remote.

Key Responsibilities:

• Build and develop a high performing team and facilitate performance and development discussions
• Maintain excellent working relationships with business leaders and department contacts
• Identify and implement opportunities to improve processes related to Licensing, Credentials, and Escalation

Required Qualifications:

• 3+ years of experience in a call center or high volume operational environment
• Preferred experience in Insurance Carrier operations
• Ability to manage multiple projects and prioritize workload effectively
• Experience in a fast-paced environment
• Appreciation for a transparent and honest work environment