Carrier Relations Engineer

Job Summary

A company is looking for a Carrier Relations Engineer to design and implement SIP trunking solutions while managing relationships with carrier partners worldwide.

Key Responsibilities

• Design, build, and test SIP trunking solutions for voice services, including redundancy and capacity planning
• Perform end-to-end testing and manage relationships with assigned carrier partners, coordinating escalations and maintenance activities
• Monitor carrier performance metrics and support onboarding of new carriers while ensuring compliance with telecom regulations

Required Qualifications

• Experience with SIP trunking design, implementation, and troubleshooting
• Solid understanding of carrier-grade VoIP, signaling (SIP), RTP, codecs, and call routing
• Experience designing and managing carrier interconnects and familiarity with SMS infrastructure
• Knowledge of telecom APIs and system integrations, along with carrier ticketing systems
• Understanding of telecom regulatory requirements across multiple regions