Case Coordinator I, EMS

Job Summary

Supporting the Expert Medical Services team, the full-time remote Case Coordinator I, EMS will manage case documentation, collaborate with healthcare providers, and ensure timely updates for members and their families.

Key responsibilities

• Collaborate with providers to prioritize and manage case-related information using the case management system
• Provide regular updates to physicians, nurses, and members while ensuring high-quality documentation and communication
• Research treatment options and schedule member appointments, maintaining a focus on member satisfaction and timely case completion

Required qualifications

• High school diploma or equivalent
• Minimum 2 years' experience in a professional work environment
• Proficient in Microsoft Word, Excel, and Outlook