Case Management Analyst

Job Summary

A company is looking for a Case Management Analyst to facilitate a seamless client experience throughout the post-application process.

Key Responsibilities

• Manage individual caseloads of in-process Medicare insurance applications, monitoring statuses and communicating with enrolling advocates
• Develop a deep understanding of carrier workflows and collaborate cross-functionally to improve processes
• Build and communicate results of reporting that reflect the book of business

Required Qualifications

• Preferred experience in health insurance record keeping, service, or sales
• Experience with record management within a CRM or customer reporting platform is a strong plus
• High school diploma or equivalent; Bachelor's degree preferred
• Ability to organize and prioritize workload effectively
• Self-starter who is highly motivated with a passion for helping clients