Case Management Analyst

Job Summary

A company is looking for a Case Management Analyst.

Key Responsibilities

• Manage a caseload of Medicare insurance applications and monitor their statuses
• Communicate with enrolling advocates and insurance carriers to resolve issues and update policy statuses
• Collaborate with internal teams to enhance the enrolling member experience and maintain reporting on business performance

Required Qualifications

• Preferred experience in health insurance record keeping, service, or sales
• Experience with CRM or customer reporting platforms is a strong plus
• High school diploma or equivalent; Bachelor's degree preferred
• Ability to organize and prioritize workload effectively
• Self-starter with a passion for helping clients and a positive attitude