Case Management Assistant

Job Summary

A company is looking for a Case Management Assistant - Referrals.

Key Responsibilities

• Set up members within the case management system and process all referrals within 24 hours of receipt
• Assist with incoming calls and monitor dedicated referral emails for new referrals and correspondence
• Identify trends in referral patterns and communicate them with management

Required Qualifications

• High school diploma or GED required; medical or managed care background preferred
• Minimum of one year of experience in a medical or managed care environment preferred
• Knowledge of medical terminology and referral criteria
• Proficient in using computer systems, including Microsoft Word and Excel
• Ability to maintain confidentiality and adhere to HIPAA regulations