Case Management Assistant

Job Summary

A company is looking for a Case Management Assistant - Referrals.

Key Responsibilities

• Set up members within the case management system and process referrals within 24 hours of receipt
• Assist with incoming calls and monitor dedicated referral emails for new referrals and correspondence
• Maintain daily/monthly referral logs and identify trends in referral patterns for management communication

Required Qualifications

• High school diploma required; medical or managed care background preferred
• Minimum of one year of experience in healthcare or managed care environment preferred
• Knowledge of medical terminology preferred
• Proficiency in using various computer systems and applications
• Certified Medical Assistant credential is a plus