Case Management Assistant

Job Summary

A company is looking for a Case Management Assistant I.

Key Responsibilities

• Collaborates with stakeholders to facilitate member enrollment and account updates
• Responds to incoming calls and maintains communication with case managers and agencies
• Manages assigned tickets and processes tasks for accurate client service transfers and billing

Required Qualifications

• High School Diploma required
• Zero (0) plus years of experience or equivalent combination of education and/or experience
• Basic computer skills and familiarity with Microsoft Outlook and Teams preferred
• Demonstrated ability to manage time effectively and multitask
• Entry-level customer service skills with a positive attitude