Case Management Associate

Job Summary

A company is looking for a Case Management Associate to manage workers' compensation, disability, and liability cases while providing customer support.

Key Responsibilities

• Access and assign cases for medical case management and utilization review
• Provide accurate information and triage calls between various departments
• Enter claims data into the management system and support clinical staff with case management processes

Required Qualifications

• Associate's degree or two years of college preferred
• One year of administrative experience required; customer service experience in a medical field preferred
• Experience in worker's compensation, disability, or liability claims processing preferred
• Knowledge of medical and insurance terms, including ICD 9 and CPT coding systems
• PC literate, including proficiency in Microsoft Office products