Case Management Associate

Job Summary

A company is looking for a Case Management Associate to manage workers compensation, disability, and liability cases while providing customer support.

Key Responsibilities

• Accesses and assigns cases for medical case management and utilization review
• Provides information to callers and triages calls between various departments
• Enters claims data into the system and supports clinical staff in case management processes

Required Qualifications, Training, and Education

• Associate's degree or two years of college preferred
• One year of administrative experience required
• Customer service experience in a medical field preferred
• Experience with worker's compensation, disability, and/or liability claims processing preferred
• Knowledge of medical and insurance terms, including ICD 9 and CPT coding systems