Case Management Associate

Job Summary

Accessing and assigning workers' compensation, disability, and liability cases, the full-time remote Case Management Associate will provide general customer support and assist clinical staff while ensuring compliance with state laws and maintaining data integrity.

Key responsibilities

• Accesses and assigns cases for medical case management and utilization review
• Provides accurate information to callers and triages telephone calls effectively
• Enters new claims data into the claims management system and maintains data integrity

Required qualifications

• Associate's degree or two years of college preferred
• One year of administrative experience required
• Customer service experience in a medical field preferred
• Experience with workers' compensation, disability, and/or liability claims processing preferred