Case Management Coordinator

Job Summary

A company is looking for a Case Management Coordinator.

Key Responsibilities

• Facilitate reviews, referrals, and outreach for medical management products
• Document member engagement accurately within the CRM system
• Manage escalated case management questions from members and stakeholders

Required Qualifications

• Bachelor's Degree or equivalent work experience required
• 3-5 years of administrative support experience required
• Experience in patient-provider engagement and coordination of care preferred
• Understanding of medical terminology and benefit plan design terminology
• Proficiency in Microsoft CRM systems is preferred