Case Management Coordinator

Job Summary

Supporting National Beef and other case management initiatives, the part-time Case Management Coordinator will manage client inquiries, analyze data for consistency, and promote positive relationships with clients and vendors while working remotely.

Key responsibilities

• Partner with internal teams to develop best practices and support product implementation and client meetings
• Respond to client inquiries and assist with escalated issues related to benefits and billing
• Manage enrollment data, produce reports, and troubleshoot discrepancies across multiple systems

Required qualifications

• Minimum High School Diploma/GED equivalent
• Professional experience in customer service and business-to-business relationship coordination
• Experience analyzing data and managing reports
• Demonstrated strategic problem-solving skills
• Advanced proficiency in Microsoft Excel