Case Management Manager

Job Summary

A company is looking for a Manager, Case Management.

Key Responsibilities

• Provide leadership and direction to Case Management Teams, ensuring high performance and customer satisfaction
• Manage relationships with transplant centers and act as a point of escalation for case management teams
• Oversee team productivity, quality assurance, and compliance with regulatory practices

Required Qualifications

• Bachelor's degree in a health care or related human service field, or equivalent experience
• Three years of experience in a Case Manager position or relevant role involving communication with network partners
• Knowledge of medical terminology and case management processes
• Strong leadership, training, and mentoring skills
• Experience in hematology, oncology, or cellular transplantation within a regulated environment