Case Manager Assistant

Job Summary

To support a growing legal team, the full-time Case Manager Assistant will manage client communications, assist with case documentation, and perform initial investigations in a remote environment.

Key responsibilities

• Open claims, send letters of representation, and manage correspondence with clients, insurance companies, and defendants
• Conduct initial investigations by confirming policy coverages and preparing written correspondence for review
• Schedule vehicle inspections and communicate effectively with clients and adjusters regarding property damage and claims

Required qualifications

• Prior experience in a legal or claims-related environment
• Familiarity with case management software, preferably ACT
• Ability to perform asset and policy limit searches
• Strong understanding of insurance policies and claims processes
• Proficient in scheduling and coordinating inspections and communications