Case Manager - Member Services
Job Summary
To support community members, the full-time Case Manager - Member Services will assess individual needs, advocate for essential services, and track progress while working remotely in various locations including Texas, Mississippi, Tennessee, Arkansas, and Alabama.
Key responsibilities
- Conduct intake interviews to assess member needs and provide personalized support
- Advocate for members by connecting them with necessary social, medical, and community resources
- Monitor and document member progress, ensuring consistent follow-up to address evolving needs
Required qualifications
- 3-5 years of experience in case management, social work, or healthcare advocacy
- Knowledge of community-based services and social programs
- Ability to collect, analyze, and report on data effectively
- Strong organizational and time management skills
- Preferred: Degree in Human Services or a related field
Complete Job Description
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