Case Support Manager

Job Summary

A company is looking for a Case Support Manager to provide administrative support during the investigative phase of human remains identification casework.

Key Responsibilities

• Provide administrative support to IGG volunteer Research Strategists and maintain case files in the CRM
• Ensure timely communication and status updates with external law enforcement agencies and partners
• Manage and coordinate the OSINT Specialist volunteer team to enhance casework efficiency

Required Qualifications

• Minimum 1 year of experience in IGG casework, preferably with multiple admixture populations
• Demonstrated OSINT skills and ability to identify living persons using public databases
• Experience in maintaining data integrity within a CRM or detailed database system
• Strong organizational skills and ability to manage documentation for multiple projects
• Must have access to a reliable, private internet connection and a personal computer