Caseworker I, Kentucky

Job Summary

A company is looking for a Caseworker I for the SAF Call Center.

Key Responsibilities

• Interview callers and coordinate requests for service, recording client information and determining eligibility for services
• Perform related case activities, including obtaining verifications and coordinating case management services
• Compose and deliver emergency communication messages to military locations

Required Qualifications

• High School Diploma or equivalent
• Minimum of 3 years of related experience or equivalent education and experience, including one year in a social service agency
• Familiarity with medical terminology and the military community
• At least one year of customer-focused experience
• Ability to work in a fast-paced and dynamic environment