Cash Collection Associate
Job Summary
To support the execution of the accounts receivable collection process, the full-time Cash Collection Associate will manage delinquent customer accounts, negotiate payment arrangements, and maintain strong customer relationships while working remotely within the EST and CST time zones.
Key Responsibilities
- Conduct daily outbound collection activities by contacting delinquent customers regarding past-due balances
- Negotiate and establish payment arrangements in accordance with company credit policies
- Investigate and follow up on customer disputes and payment issues impacting invoice settlement
Required Qualifications
- High School Diploma or equivalent
- Minimum of one (1) year of Accounts Receivable or Collections experience
- Basic proficiency with Microsoft Office applications, including Excel and Word
Complete Job Description
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