Centralized Business Office Coordinator

Job Summary

Overseeing daily operations in the assigned area, the full-time Centralized Business Office Coordinator will manage staff training, serve as a resource for problem resolution, and provide performance feedback while working remotely.

Key responsibilities

• Train assigned staff on current and new policies and procedures to ensure effective job performance
• Act as a liaison between staff and management, addressing complex inquiries and providing support for unusual cases
• Conduct weekly Quality Reviews and provide detailed reports to the manager, suggesting improvements for task efficiency and staff performance

Required qualifications

• High School Diploma or GED equivalent
• Three years of relevant experience in a business office setting
• Knowledge of general insurance terminology, including governmental and commercial payors
• Proficiency in Microsoft Office and basic computer skills
• Ability to maintain patient confidentiality in accordance with HIPAA guidelines