Centralized Outreach Assistant

Job Summary

A company is looking for a Centralized Outreach Assistant to support providers and their staff in optimizing patient health outcomes.

Key Responsibilities

• Conduct outreach to patients via various communication methods to schedule appointments
• Complete chart reviews to identify and address preventative care gaps
• Provide excellent customer service and support patient engagement initiatives

Required Qualifications

• High School Diploma or GED required; Certificate Program in Medical, Administrative, or Business preferred
• 1 year of customer service experience required
• 2 years of experience in a primary care or specialty office required
• Basic Life Support certification upon hire required; Certified Medical Assistant preferred
• Medical terminology knowledge required upon hire