Centralized Scheduler

Job Summary

Providing exceptional customer service, the full-time Centralized Scheduler will accurately schedule procedures for ancillary departments while working remotely and maintaining a 98% accuracy rate for both scheduling and insurance assignment.

Key responsibilities

• Accurately schedule procedures in accordance with physician orders and departmental policies
• Notify relevant departments of any schedule changes and provide patients with appropriate exam preparations
• Perform medical necessity checks and maintain productivity and customer service standards

Required qualifications

• High School graduate or equivalent
• Previous scheduling experience in the medical field preferred
• General knowledge of medical terminology
• Proficient in typing
• Ability to work effectively in a remote call center environment