Centralized Service Representative

Job Summary

A company is looking for a Centralized Service Representative.

Key Responsibilities

• Accurately create or locate patient accounts and process patient information
• Schedule appointments and procedures across multiple service lines and specialties
• Handle patient inquiries and complaints while maintaining professionalism and confidentiality

Required Qualifications, Training, and Education

• High school diploma or GED
• Minimum one (1) year of paid customer service work experience
• Preferred experience in clerical support within a healthcare setting or call center
• Ability to use electronic medical records systems and MS Office applications
• Must be able to wear appropriate Personal Protective Equipment (PPE)