Certification Program Specialist

Job Summary

Supporting the Certification Board of Infection Control and Epidemiology (CBIC) on a part-time remote basis, the Certification Program Specialist will manage policy and procedure documentation, ensure website accuracy, and provide certification trend reporting while collaborating closely with the Certification Coordinator.

Key responsibilities

• Maintain and update CBIC's policy and procedure documentation, including the Candidate Handbook and Recertification Manual
• Conduct regular audits of the CBIC website for accuracy and coordinate necessary corrections
• Monitor, analyze, and report on certification metrics, identifying trends and preparing summary reports for leadership

Required qualifications

• Bachelor's degree in a related field preferred, or equivalent combination of education and experience
• 1-3 years of relevant experience in certification/credentialing or customer-service-intensive administrative work
• Demonstrated mastery of complex policies and procedures related to certification
• Proficiency with Microsoft Office products and familiarity with website content management systems
• Strong self-management skills with the ability to prioritize and manage a part-time workload effectively