Certified Admissions Manager

Job Summary

Overseeing a team of Admissions Representatives, the full-time remote Certified Admissions Manager will assist with communications quality, handle escalated student issues, and analyze performance data to support strategic goals and improve enrollment processes.

Key responsibilities

• Assist Admissions Representatives with productivity and adherence to follow-up strategies
• Coach and develop team members, ensuring quality service and effective communication
• Analyze team performance data and present summaries to department leadership

Required qualifications

• Bachelor's degree required
• Minimum of 5 years of higher education experience in enrollment, admissions, or student services
• Management experience preferred
• Ability to pass a consultative advising training course and earn certification
• High level of proficiency in Admissions Department systems and technology