Certified Clinical Quality Coordinator

Job Summary

Working remotely on a full-time basis, the Certified Clinical Quality Coordinator will serve as a Subject Matter Expert on quality improvement measures, conduct patient outreach to address quality gaps, and manage data collection and reporting to enhance healthcare outcomes.

Key responsibilities

• Conduct proactive patient outreach initiatives to educate on preventive care and facilitate adherence to treatment plans
• Collect and manage quality data using various systems, ensuring accuracy and completeness in reporting
• Communicate quality performance and improvement strategies to internal teams and customers while collaborating effectively across departments

Required qualifications

• Associate degree or greater in a related field or certification as a licensed professional (CMA, LPN)
• 1-3 years of experience in a healthcare setting, including knowledge of medical terminology and quality measures
• At least 2 years of experience in Medicare Advantage quality data abstraction and patient outreach
• Proficiency in managing technical aspects of data work, including Excel and EMR systems
• Experience in interpreting and reporting quality information