Certified Clinical Quality Coordinator

Job Summary

Working remotely in a full-time capacity, the Certified Clinical Quality Coordinator will serve as a Subject Matter Expert on quality improvement measures, conduct proactive patient outreach initiatives to address quality gaps, and manage quality data collection across multiple systems and applications.

Key responsibilities

• Conduct proactive patient outreach to educate on preventive care and facilitate adherence to treatment plans
• Collect and manage quality data from various sources, ensuring accuracy and completeness of work
• Communicate quality performance and improvement strategies to internal teams and customers

Required qualifications

• Associate degree or greater in a related field or certified/licensed professional (CMA, LPN)
• 1-3 years of experience in a healthcare setting, including knowledge of medical terminology and quality measures
• At least 2 years of experience in Medicare Advantage quality data abstraction and patient outreach
• Proficiency in managing technical aspects of health data and using Microsoft Excel and PowerPoint
• Experience with Electronic Medical Record (EMR) systems and navigating multiple applications