Certified Fraud Specialist

Job Summary

To protect members and the credit union's assets, the full-time remote Certified Fraud Specialist will analyze fraud claims, assist in fraud recovery, and monitor compliance with fraud reporting while collaborating with various departments and external entities.

Key responsibilities

• Analyze dispute, identity theft, and fraud claims from members and employees to determine appropriate resolutions
• Monitor fraud software for compliance and prepare reports for management based on fraud tracking
• Communicate with affected members, providing support and guidance during the resolution process

Required qualifications

• 1+ years of related experience in fraud prevention or banking
• Must hold or obtain CBSAP certification within the first year
• Understanding of Fraud, Reg E, BSA/AML, and USA Patriot Act regulations
• Proficient in Microsoft Suite for document creation and information retrieval
• Ability to gather, analyze, and document information clearly and concisely