Certified Health Coach Specialist

Job Summary

A company is looking for a Customer Experience Specialist to provide expert assistance to patients and enhance their experience.

Key Responsibilities

• Support and educate customers on longevity products and services
• Respond to patient inquiries across various channels to ensure satisfaction
• Collaborate with clinical teams to address patient needs and improve customer experience

Required Qualifications

• Minimum 2 years in a client-facing role
• Certified health coach certification or relevant experience in health coaching
• Education or professional experience in health, wellness, or a related field
• Ability to work independently and as part of a team
• Availability to work between 11am and 8pm EST, Monday through Friday