Certified Insurance Verification Specialist

Job Summary

To enhance patient care, the full-time Certified Insurance Verification Specialist will verify patient information, confirm insurance coverage, and assist with financial arrangements in a virtual environment.

Key responsibilities

• Verify insurance coverage and benefits, updating patient accounts for accuracy and confidentiality
• Collect estimated self-pay balances and coordinate financial counseling with various departments
• Respond to inquiries from patients, clerical staff, and insurance companies while maintaining established productivity benchmarks

Required qualifications

• High School Diploma or GED; Associate's degree preferred
• Certification as CHAA, CPAR, or CRCR required within 120 days of hire
• Minimum of 1 year experience in a healthcare or institutional work setting
• Computer/data entry experience required
• Familiarity with patient registration systems and Microsoft Office Suite preferred; Epic experience is a plus