Certified Medical Assistant

Job Summary

A company is looking for a Patient Services Representative who is a certified medical assistant with an empathetic demeanor and positive attitude to join their remote workforce.

Key Responsibilities

• Assist clients with their needs while delivering empathetic support
• Build brand advocacy and promote patient-centric care
• Proactively identify and escalate issues to enhance the patient experience

Required Qualifications

• Must have a College Degree
• At least 2 years of contact center experience
• Professional, ethical, and results-oriented attitude
• Computer literate and well-organized
• English speaker; bilingual is a plus