Certified Medical Assistant

Job Summary

To support a growing healthcare practice, the full-time Certified Medical Assistant will manage a panel of 400-450 patients, conduct monthly outreach, and provide health coaching in a remote environment.

Key responsibilities

• Conduct 50-60 daily outbound calls to patients, ensuring continuity of care and providing tailored health coaching
• Collaborate with clinical teams and caregivers to address patient needs and close gaps in care through various management services
• Document all patient interactions in real time while maintaining HIPAA compliance and accurate records

Required qualifications

• Must hold a nationally recognized medical assistant certification (CMA, RMA, CCMA, NCMA, CMAC, or equivalent state-issued MA-C) or be a Certified Pharmacy Technician (CPhT)
• Minimum 2 years of clinical experience in a primary care, hospital, or specialty healthcare setting
• Experience with Electronic Medical Records (EMRs) and strong computer navigation skills
• HIPAA-compliant home office setup with minimum 50 Mbps download / 5 Mbps upload internet capability
• Must be legally authorized to work in the United States