Certified Medical Assistant
Job Summary
To support a growing virtual care team, the fully remote Member Services Coordinator I will manage scheduling for virtual consultations, assist members with their healthcare inquiries, and document member information while ensuring compliance with company policies.
Key responsibilities
- Schedule consults and assist members and providers for all Recuro service offerings
- Provide detailed information about benefits and coordinate care for Recuro members and patients
- Monitor the status of virtual consultations and support related tasks such as troubleshooting and scheduling
Required qualifications
- High School Diploma; some college preferred
- Certified Medical Assistant (CMA) is desired
- Minimum 2 years of customer service experience
- Minimum 2 years of telehealth experience
- Proficiency in Microsoft Office Suite, particularly Excel, is preferred
Complete Job Description
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