Certified Patient Outreach Medical Assistant

Job Summary

To support Primary Care teams, the full-time Certified Patient Outreach Medical Assistant will conduct outreach to patients recently discharged from the hospital, review discharge information, reconcile medications, and schedule follow-up appointments across multiple offices, with the potential for remote work after 90 days.

Key responsibilities

• Conduct outbound calls to patients recently discharged from the hospital
• Review discharge instructions and perform medication reconciliation
• Schedule follow-up appointments and track outreach efforts in the EMR

Required qualifications

• High school graduate or equivalent
• Completion of Medical Assistant training from an approved technical school or 1 year of relevant experience
• Current BLS Healthcare Provider Certification
• Certification or registration as a Medical Assistant from an accredited agency
• 2-3 years of experience as a Certified Medical Assistant