Certified Pharmacy Technician

Job Summary

Supporting pharmacy operations remotely, the Drug Rebate Analyst will assist members, providers, and pharmacies with prior authorizations, pharmacy claims inquiries, and benefit questions while ensuring accuracy and exceptional customer service in a fast-paced environment.

Key responsibilities

• Respond to pharmacy-related inquiries, benefit questions, and claims-related issues for members, providers, and pharmacies
• Research and resolve pharmacy claims, eligibility, and medication-related concerns while maintaining service level expectations
• Document and process pharmacy transactions in accordance with client, regulatory, and operational guidelines

Required qualifications

• Preferred Active Certified Pharmacy Technician (CPhT) certification
• Experience in pharmacy operations, prior authorizations, or healthcare customer service
• Proficiency in using pharmacy systems and multiple computer applications
• Strong customer service and communication skills
• Ability to work effectively in a fast-paced, high-volume environment