Certified Revenue Cycle Representative

Job Summary

A company is looking for a Sharp PBX representative.

Key Responsibilities

• Achieve departmental service levels by answering calls within 60 seconds
• Conduct monthly patient satisfaction surveys to maintain an average score of 80% or higher
• Handle high call volumes efficiently while adhering to departmental guidelines and performance standards

Required Qualifications

• Completion of all regulatory requirements including licensing and certification within established time frames
• Ability to manage and resolve complex billing inquiries and patient accounts
• Proficiency in using Sharp HealthCare applications and tools
• Certified Revenue Cycle Representative (CRCR) certification required within 12 months of hire
• Experience in a call center environment handling high call volumes