Change Management Specialist

Location: Remote

Compensation: To Be Discussed

Reviewed: Thu, Apr 30, 2026

This job expires in: 30 days

Job Category: Project Management

Employer Type: Staffing Agency

Job Summary

A company is looking for a Support Change Management Specialist to lead transition efforts within their Technical Support organization across the AMER region.

Key Responsibilities

Draft and update comprehensive Change Management plans for Technical Support teams
Collaborate with Integration Leads to align global communication plans with regional needs
Monitor platform adoption and stability during system shifts, providing clarity as needed

Required Qualifications

Experience with content creation tools and Salesforce Service Cloud platform
Ability to advocate for the frontline support experience during transitions
Strong drafting skills to simplify complex technical jargon into actionable guides
Highly disciplined in tracking project milestones and enablement progress

COMPLETE JOB DESCRIPTION

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