Change Manager

Job Summary

A company is looking for a Change Manager II.

Key Responsibilities

• Oversee and coordinate change requests across different business calendars to avoid conflicts and ensure alignment with business objectives
• Analyze change requests to ensure all required details and approvals are in place before presenting them for review
• Drive process improvement initiatives by streamlining workflows and enhancing operational efficiency

Required Qualifications

• Bachelor's degree required
• 2+ years in a professional environment
• 3+ years in an IT/ITSM environment with direct change lifecycle exposure
• ITIL Foundation Certification preferred but demonstrated awareness of the ITIL Framework is required
• Experience with ITSM platforms such as ServiceNow or Jira preferred