Change Manager

Job Summary

To support a growing Global Business Services team, the full-time Change Manager will utilize a consistent change management framework to reduce resistance, communicate enterprise shifts, and maximize solution adoption while working remotely.

Key responsibilities

• Build internal organizational capabilities through coaching, training, and best practice sharing to foster agility
• Collaborate with project teams and business leaders globally to assess change impacts and align approaches with digital transformation goals
• Create communication materials that articulate organizational shifts and promote User Experience enhancements for stakeholders

Required qualifications

• Minimum of 5 years of experience in a dedicated change management role
• Strong knowledge of change management frameworks such as Prosci and the ADKAR model
• Bachelor's degree in Business Administration or a related field
• Proven ability to manage multiple large, time-sensitive initiatives across global, cross-functional domains
• Demonstrated proficiency in leveraging Artificial Intelligence tools for communication efficiency and training delivery