Channel Account Manager

Job Summary

To support the growth of the EMEA region, the remote Channel Account Manager will drive customer loyalty, renewals, and satisfaction while engaging with customers and third-party reseller partners to ensure success across the Huntress platform.

Key responsibilities:

• Work with customers as a trusted advisor to enhance satisfaction and solution adoption
• Build and maintain strong relationships with multiple contacts within assigned customer organizations
• Contribute to team goals around retention, expansion, and customer satisfaction

Required qualifications:

• 2+ years of experience in customer/partner success, account management, or sales roles focused on mid-market and below
• Strong experience in SaaS, preferably in the cybersecurity industry
• Familiarity with HubSpot or similar CRM platforms
• Passion for working with both customers and partners
• Strong bias to action with an ability to execute efficiently and effectively