Channel Account Manager

Job Summary

To drive Annual Recurring Revenue growth, the full-time remote Channel Account Manager will manage relationships with partners and customers, focusing on cross-selling products, retention, and overall customer satisfaction.

Key responsibilities:

• Achieve assigned quotas based on expansion metrics and renewal rates
• Serve as a trusted advisor to partners, enhancing customer satisfaction and service quality
• Execute a customer and partner engagement process to ensure effective communication

Required qualifications:

• 2+ years of experience in Account Management and Direct Sales roles, preferably in mid-market
• Experience in the cybersecurity industry is a plus
• Familiarity with Salesforce or similar CRM platforms
• Strong bias to action with an ability to efficiently deliver results