Channel Account Manager
Job Summary
To drive partner expansion and retention, the full-time remote Channel Account Manager will manage relationships with multiple stakeholders, serve as a trusted advisor, and utilize AI tools to enhance partner engagement and satisfaction.
Key responsibilities:
- Achieve and exceed quotas based on expansion performance and renewal outcomes
- Deliver solutions that increase customer satisfaction and strengthen long-term partner loyalty
- Build and maintain strong relationships with stakeholders across assigned partner organizations
Required qualifications:
- 5+ years of experience in account management, customer success, or channel sales roles, preferably in the cybersecurity industry
- Strong knowledge of the MSP space
- Experience using Salesforce or a similar CRM platform
- A genuine passion for the partner community and cybersecurity outcomes
- Comfort using AI tools for account management and meeting preparation
Complete Job Description
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