Charge Off Recovery Collector

Job Summary

A company is looking for a Charge Off Recovery Collector.

Key Responsibilities:

• Contact members to collect on written off loans and accounts through various communication methods
• Process communications related to debt agreements, disputes, and cease and desist requests
• Maintain detailed records of communications and account statuses, and prepare reports on collection activities

Required Qualifications:

• 1+ years of experience in collections, legal collections, repossession, or post charge off recovery
• Ability to work both independently and collaboratively in a team environment
• Experience in negotiating payment plans with members
• Knowledge of debt collection regulations such as CFPB and FDCPA
• Understanding of charge off processes, repossession, and debt consolidation